About Us

About Us

Welcome to trollective.com – Your Trusted Online Store from Brooklyn, NY Trollective.com is a US-based e-commerce brand proudly operated from the heart of Brooklyn. We specialize in high-quality, affordable products delivered with unmatched customer care. Founded with a simple mission: Make shopping easy, reliable, and risk-free for every American.

Our Promise to You

• 100% Free US Shipping: Every order, every product—no minimum, no catch.

• Fast & Transparent Delivery: 1–2 day handling (orders by 3 PM EST ship same day), 9–10 day transit nationwide.

• 30-Day Returns: Not happy? Return free with our prepaid label.

• 1-Year Warranty: We stand behind every item with free repairs or replacements.

• Secure & Private: SSL encrypted, no data selling, CCPA/GDPR compliant.

Why Shop with Trollective?

Born in Brooklyn, Trollective started as a small team passionate about cutting out middlemen and delivering direct-to-you value. Today, we ship thousands of orders monthly—all with free shipping, full tracking, and zero hassle. We're not just a store; we're your neighborhood shop online.

Committed to Quality & Trust

• Every product is hand-selected and tested.

• We partner only with verified US suppliers.

• Eco-conscious packaging where possible.

• Active in the community—supporting local Brooklyn causes.

Shop with Confidence Your satisfaction is our #1 priority. That’s why we offer:

• Free returns within 30 days

• 1-year warranty on all items

• Secure checkout (Google Pay / PayPal)

• No spam—only emails you want

For any questions, issues, or policy-related inquiries:

• Email: support@trollective.com

• Phone: +1 716-948-2895 (Mon–Fri, 9 AM–5 PM EST)

• Address: Trollective.com, 1923 McDonald Avenue, Brooklyn, NY 11223, United States

Responses within 24 hours (business days).